If the product is defective or a product different from the one you ordered is delivered, please contact us at the address below within 8 days of receiving the product .

Please note that we do not accept exchanges, cancellations, or returns of products, unless the product is defective or a product different from the one ordered is delivered.

Email: info@nordicbuddies.co.jp

*Closed on Saturdays, Sundays, and holidays. Responses to inquiries made outside of business hours will be received the next business day.